Account & Data Deletion
This page explains how to delete your Ahırım Cebimde account and the data associated with it. Two methods are available: (1) in-app deletion (recommended) or (2) via email.
1. In-app account deletion (recommended)
- Open the Ahırım Cebimde app and sign in.
- Tap the "Daha" (More) tab at the bottom right.
- Open Hesabım (My Account).
- Tap "Hesabımı sil" (Delete my account) at the bottom of the page.
- Review what will be deleted, type the requested confirmation text and tap "Hesabımı kalıcı olarak sil" (Permanently delete my account).
Farms where you are the only administrator: If a farm has
no other administrator, that farm and all of its records (animals, milk,
health, finance, etc.) are permanently deleted together with your account.
The dialog lists those farms and how many team members will lose access,
and asks you to type the farm name to confirm. You can download your records
first with "Önce Excel'e aktar" (Export to Excel first).
To keep a farm running, make another member an administrator from the Team
screen before deleting your account.
Store subscription: Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your store settings to stop payments.
Store subscription: Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your store settings to stop payments.
2. Email request
If you no longer have access to the app, email us:
Data that is deleted
| Data type | Action |
|---|---|
| Name and surname | Anonymized |
| Email address | Anonymized (login disabled) |
| Phone number | Deleted |
| Address (city/district) | Deleted |
| Farm membership | Deactivated; unlinked from your account |
| Push notification token | Deleted |
| Community profile, posts and comments | Profile anonymized; posts and comments removed |
| Farms where you are the only administrator | Deleted with all records and in-app subscription records |
Data retained (legal/operational obligation)
| Data type | Retention | Reason |
|---|---|---|
| Store payment and invoice records | Per Apple and Google policies | In-app purchases are invoiced by the App Store or Google Play and retained by the respective store |
| Records of farms that have another administrator (animals, milk, health, finance) | Until a farm administrator deletes them | Farm data is shared by all members; other administrators keep using the farm |
| System security logs (sessions, IP) | 90 days | Security audits (unauthorized access detection) |
About data deletion type
Soft delete: Your account is flagged as deleted and your personal information is anonymized. Active data becomes inaccessible to you. Permanent (hard) deletion occurs automatically after the legal retention periods above expire.
Partial deletion: We currently do not support deleting only a subset of your data while keeping the account. To remove a specific record (e.g., an old animal entry), edit or delete it from within the app.
Questions
For any questions about the deletion process, contact us at pozitrone@icloud.com.